RETURNS & EXCHANGES
Here at Swissgenix™, we stand behind the quality of our product and the satisfaction of our customers. If for any reason you are unsatisfied with your purchase we offer an industry best 90 day refund on our products (excluding clothing and performance line).
HOW IT WORKS
No explanation necessary for your return just send your order back to the address on the bottle (make sure to include your receipt) and we will take care of your return within 5 business days. Please note we require that you pay the cost for returning your item(s) and you may not return the same item for a refund more than once. Customers who have an account through swissgenix.com, please login into your account and fill out the RMA form for faster return processing.
WHO DOES IT APPLY TO
Our 90 day money back guarantee is valid to all US customers who purchased product from swissgenix.com, Steepriver.com and Amazon.com. Refund requests on purchases made via other third-party affiliates or health stores must be directed to the appropriate retailer. No refund will be given without receipt or proof of purchase.
We are sorry but Swissgenix™ does not accept exchanges of any kind for any product.
RETURN SHIPPING INFORMATION
To return product, please mail to:
Swissgenix™ 5320 Wells Park Road, Suite 1, West Jordan, UT 84081 / Attention: Returns
Customer will be responsible for paying for shipping costs for returning item(s). Shipping costs are non-refundable. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For any questions regarding returns, or for more information please contact: